A Roundup Of The Best Serums For Sensitive Skin

Written by Urvi Shah24th Feb 2022

It’s not easy to stock your skincare repository with gentle formulas that are crafted with ingredients that don’t trigger your temperamental skin. Finding a product that doesn’t harm the skin for each step of the routine isn’t easy, is it? We’re sure you’ve experienced redness, inflammation, itchiness, and other indications of an allergy after experimenting with a new serum that promised not to disrupt your skin. And because serums are so beneficial for the skin, you must choose the correct one to address your concerns without setting off another skin-related issue. Or you’re just self-sabotaging. And that’s exactly why we’ve rounded up some of the best serums for sensitive skin - along with tips on which ingredients to avoid, which serums to use at night, and how to apply a serum to maximise its effectiveness.

The best serums for sensitive skin
How to choose the best serum for sensitive skin?
What’s the correct way to apply a serum for sensitive skin?
Which ingredients must you avoid in a serum?
FAQs

The best serums for sensitive skin

We’ve identified some of the best serums for your skin type. Here’s a lowdown on each of them.

Simple Booster Serum - 10% Hemp Seed Oil + B3

This anti-ageing serum contains no alcohol, fragrances, parabens, added colours or dyes - which are the known primary irritants for sensitive skin. Fortified with hemp seed oil, the Simple Booster Serum - 10% Hemp Seed Oil + B3 doesn’t just hydrate your skin, it has anti-ageing properties that protect the skin from collagen degradation and prevents wrinkles, fine lines, and other signs of premature ageing from surfacing. Hemp seed oil penetrates the deepest layers of your skin to support ceramide production and enhances the strength of the skin barrier. Apart from acting as an antioxidant, vitamin B3 is associated with hydration and elasticity, and wards off hyperpigmentation, blotchiness, and redness with the aim of restoring your glow.

Dermalogica Ultracalming Serum Concentrate

Formulated for sensitive skin, the Dermalogica Ultracalming Serum Concentrate is an expert at soothing redness caused by reactive skin, and reducing irritation and inflammation to prevent sporadic flare-ups in the future. It contains no artificial colours or fragrances - and it’s gluten-free, vegan, and cruelty-free!

Simple Booster Serum - 10% Niacinamide

If you are looking to ward off pigmentation on your skin, and even out your skin tone, this is the formula you need to add to your repository. The Simple Booster Serum - 10% Niacinamide serum is enriched with vitamin B3, aka niacinamide. This ingredient doesn’t just reverse the damage your skin has endured, but also defends it from future threats. It strengthens the barrier of your skin to retain moisture along with promoting an even skin tone without pigmentation. It is also enriched with vitamin B5 to hydrate your skin and revive its radiance. A one-stop solution for all your concerns, the serum enhances the elasticity of your skin, prevents signs of premature ageing, and restores the skin to its natural youthful glory.

Lakmé 9 to 5 Vitamin C+ Face Serum

Enriched with kakadu plums - which contain a hundred times the amount of vitamin C than oranges - the Lakmé 9 to 5 Vitamin C+ Face Serum is another option on the list. Dermatologically tested, this serum improves the texture of your skin, and hydrates and moisturises your face instantly - apart from reducing the visibility of scars caused by acne.

How to choose the best serum for sensitive skin?

Just make sure you’re not using serums infused with harsh ingredients. Ensure that the product you’re massaging into your face doesn’t contain irritants like alcohol, colours, dyes, parabens, or fragrances. Look for milder substitutes for ingredients that are known to trigger reactions on the skin. If retinol isn’t suiting your skin, try out an alternative like bakuchiol, for instance. Before you pick a new product, though, consult your dermatologist - and conduct a patch-test on your hands to rule out any chances of an adverse reaction.

What’s the correct way to apply a serum for sensitive skin?

Regardless of the condition of your skin, you must adhere to a structured skincare routine. Layer your skin with a serum after cleansing and toning, and follow it up with a moisturiser. That’s the general rule of thumb. If your skin-care regimen has a series of serums, always compare the consistencies, and start with the thinnest. Layer your skin with a water-based serum before an alcohol-based one. If the consistency is the same, opt for the one that addresses a major skin-concern. A vitamin C serum delivers optimum results during the day, while a retinol-based serum - the holy-grail of skincare - works well in the evening. Don’t rub or massage the formula into your skin. Pat it in, and let the formula seep into your skin on its own. Just pat a few drops onto your skin, and smooth it outwards gently.

Which ingredients must you avoid in a serum?

If your skin is easily triggered, you must steer clear of serums containing harsh ingredients. We’ve listed a few you must avoid incorporating into your routine.

Retinol

Despite packing a multitude of benefits, retinol might not suit your skin. It can result in irritation, dryness, peeling, and redness. Try reaching out for a bakuchiol-infused serum instead. This all-natural ingredient triggers the same receptors in your skin, and performs the same functions as retinol - it boosts collagen production and cell turnover, controls acne, and evens out the skin tone.

Salicylic acid

Just like retinol, acne-fighting salicylic acid can lead to dryness and irritation if your skin is too sensitive. Reach out for gentler alternatives like azelaic acid, allantoin, or glycolic acid to ward off acne safely.

Vitamin E

Vitamin E, too, can cause redness, itching, rashes, and a burning sensation. Try investing in a melatonin-based serum instead. The ingredient improves your skin’s ability to fight damage caused by free radicals, and combats signs of ageing and pollution, and protects you from U.V radiation.

Hydroquinone

A lightening agent, hydroquinone treats acne, pigmentation, melasma, spots, and marks caused by pimples; but it's notorious for causing itchiness, stinging, inflammation, and redness on the skin - especially if your skin is reactive. And exposure to the sun is a no-no because it makes your skin more sensitive when exposed to the sun - in other words, your skin is more susceptible to sun damage. Go the natural route by trying botanical lightening ingredients like kojic acid.

AHAs

Even though AHAs are known to combat signs of ageing by encouraging cell turnover, and ward off acne-related concerns, they exfoliate the skin, and peel off the uppermost layers to reveal new skin. And if your skin is sensitive, and you choose to step out of the house during the day, any exposure to the sun might hurt your skin.

FAQs

1) Do I need both serum and moisturiser?

A serum benefits your skin in a different way than a moisturiser. Serums are, essentially, concentrated shots of nutrients, antioxidants, and hydrators that address anti-ageing, brightening, and acne-related concerns - amongst other things. If your skincare regimen fashions a series of serums, always compare the consistencies, and start with the lightest and thinnest. Layer your skin with a water-based serum before an alcohol-based one. If the consistency is the same, opt for the one that addresses a major concern. A vitamin C serum delivers optimum results during the day, while a retinol-based serum - the holy-grail of skincare - works well in the evening. Moisturising is an unavoidable step - and it comes right after the application of a serum. A moisturiser hydrates, replenishes, and revives the barrier of your skin, increases hydration, and locks the rest of the formulas underneath it. And it has a thicker consistency than a serum. In other words, a moisturiser fortifies the barrier of your skin, and a serum penetrates multiple layers to deliver targeted actives to your skin. If your skin is excessively oily, though, you might realise that you’re reaping adequate hydration from your serum - and don’t need a moisturiser at all.

2) What serums should I use at night?

You always want to use ingredients that repair, renew, and deliver anti-ageing properties to your skin at nighttime - because your body repairs itself during this time, and these formulas work in sync with your body’s circadian rhythm. Look for serums infused with restorative ingredients that boost your skin’s natural repairing process. Retinol, for instance, is effective at night. The vitamin-A derivative increases cell turnover, brings new cells to the surface, and reduces the appearance of wrinkles, lines, and pigmentation. If your skin’s sensitive, you can try a milder alternative called bakuchiol instead. In other words, look for formulas that encourage cellular turnover and collagen production.

3) Can I use serum without a toner?

As long as your skin is free of dirt, grime, makeup, and other impurities - yes. Just ensure that you’re starting your routine with a cleanser before diving into skincare.

4) Is a hyaluronic acid-infused serum safe for sensitive skin?

A serum with hyaluronic acid is suitable for all types of skin - even if you’re prone to acne or have particularly sensitive skin. It doesn’t trigger any reactions when applied topically.

Written by Urvi Shah on 24th Feb 2022

A professional writer by day, and a poet by night, I'm a journalism graduate with experience in the news, travel, and food sectors. A frantic compiler of excerpts from books I've read, you can count on me to incorporate quotes and phrases into everyday conversations without a warning. On days I'm not working, I station myself in front of my laptop, and try to work my way through month-old drafts of my writings.

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Ways in which we collect your personal data

We may collect personal data from a variety of sources. This includes:

Personal data you give us directly. We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter, complete a survey or register for an account to buy our products. In so doing, we may ask for personal data, such as your name, gender, date of birth, address, email address, telephone number or credit card details. Some Unilever brands may collect “special categories of personal data” about you with your explicit consent. For more information on the special categories of data we collect and how we use it, please refer to the relevant section below.
Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies (to find out more, see our privacy key terms) to obtain personal data when your web browser accesses our websites or advertisements and other content served by or on behalf of Unilever on other websites. Your personal data is also collected when you search, buy, post, participate in a contest or questionnaire or communicate with our customer service teams. Examples of the types of personal data we collect include; IP address (to find out more see our privacy key terms), device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, and purchase history – which Unilever sometimes aggregates with similar information from other consumers. During some of your internet browsing on Unilever’s websites we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Personal data we collect from other sources. We collect personal data from other sources including our trusted partnerships with third-parties and where we operate Unilever accounts on third-party platforms: For example, when you use the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about you and your activities from a third-party when we jointly offer services or products, or from third-party data enrichment providers (to find out more see our privacy key terms) who may deliver insights to Unilever about the personal data we hold.

When and why we collect “special categories of personal data”

Certain categories of personal data, such as health data, financial data, biometrics, race, ethnicity, religion, health, sexuality or biometric data are classified as “special categories of data” or “Sensitive Personal Information” and benefit from additional protection.

We limit the circumstances where we collect and process these special categories of data.

Unilever sometimes collects data related to your health such as allergies, pregnancy or skin type to send you tailored ads and relevant promotions. Unilever only collects and uses this personal data where you have provided us with your consent for us to do so. In some instances, you may have requested services or products that do not directly involve the collection of any special categories of data, but may imply or suggest your religion, health or other special categories of data.

To illustrate circumstances where Unilever collects and processes special categories of data we have provided the following examples:

Unilever collects expectant mothers’ due dates in its Zwitsal or Baby Dove newsletter sign-up page. It may also place cookies on the sign-up page which capture this information too. This data is then used to create an audience of expectant mothers to receive online advertising from relevant Unilever brands. For more information on Unilever’s profiling activities, please refer to the relevant section;

Similarly, Unilever collects personal data related to consumers’ allergies to provide consumers with ads and promotions for products which are relevant to their needs.

How do we protect children’s privacy?

We understand the importance of taking extra precautions to protect the privacy and safety of children using Unilever products and services.

Most of Unilever’s websites are designed and intended for use by adults. Where one of our websites is intended for use by a younger audience, we will obtain consent from the person with parental responsibility before we collect personal data where it is required by applicable laws and regulations (the age at which consent is necessary varies from Country to Country).

If you are a child under the age where parental consent is required in your Country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them. If we discover that we have collected personal data from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that personal data as soon as practical. Access to certain parts of the Unilever’s websites and/or eligibility to receive prizes, samples or other rewards are generally limited to users over a certain age.

We sometimes use your personal data to carry out age verification checks and enforce any such age restrictions.

We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to assess and handle any complaints, to develop and improve our products, services, communication methods and the functionality of our websites, to provide personalised products, communications and targeted advertising as well as product recommendations to you.

We also create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments.

Additionally, Unilever processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.

We collect, process and disclose your personal data for the following purposes:

To process your payments, if you purchase our products, to provide you with your order status, deal with your enquiries and requests, and assess and handle any complaints;
To process and answer your inquiries or to contact you to answer your questions and/or requests;
To develop and improve our products, services, communication methods and the functionality of our websites;
For the purposes of competitions or promotions that you have entered;
To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
To manage our everyday business needs regarding your participation in our contests, sweepstakes or promotional activities or request;
To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise;
For internal training and quality assurance purposes;
To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or developing new products and services; and

To provide personalised products, communications and targeted advertising as well as product recommendations to you.

When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.

Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.

In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest could exist for example, when you sign up for a loyalty scheme with one of our brands and we use the personal data collected to conduct data analytics to improve our products or services. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimise a service, and does not outweigh your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process your personal data. We can assure you that if legitimate interest is used as a ground for processing your personal data, we will keep a record of this and you have the right to ask for this information.

We process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or a service you bought, to allow you to take part in one of our competitions, or to send you samples that you have requested.

We also process your personal data when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a subpoena may require us to process personal data for a particular purpose, or we may be compelled to process personal data to report suspicious transactions under the local anti-money laundering rules.

Profiling

Unilever uses your personal data to build profiles. We create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments. These segments are used by Unilever to personalise the website and our communications to you (such as showing relevant content to you when you visit our site or in a newsletter to you), and to display relevant offers and advertisements from the Unilever brands on the Unilever sites, and via third-party websites. The segments can also be used for third-party campaigns on the Unilever sites. Unilever profiles your data where you have provided consent for us to do so; for example, accepting the setting of cookies on your browser online or signing up for email newsletters from one of our brands.

You can withdraw your consent to prevent your personal data being used this way at any time using the manage cookies section of our Cookie Notice or unsubscribing to the use of your email address if you have logged into one of our websites or signed up to any marketing newsletters.

By way of example –

Unilever collects data, with your consent, from:
- Our websites about what you view and the way you interact with our content;
- Our digital display advertising that we serve to you on social platforms and other publisher’s websites; and
- Forms you fill in online and send to us about what your interests are.
We also track the products you buy when you click on one of our display adverts and go on to purchase something from a selection of our retail partners.
If you have asked to receive emails or SMS communications from us, we track whether you open, read or click on the content to see what you are interested in so that we can give you more content that we think you are more likely to enjoy.
We use this data to profile your likes and dislikes. For instance, if we see that you are regularly viewing Vegan recipes on our “Recipedia” website, and you have opted in to receiving emails from us, we might give you an update on the new Vegan recipes that have just hit the site for your interest, or we may tailor our web content when you visit towards things we think you’ll be most interested in.
Based on this profile information, we may also give you advertising that we think you will like and want to see as you view content from us or from our network of publishers that we advertise with. Sometimes, with your consent, we may use your current location to serve advertising to you that is to do with promotions or events that are happening nearby that we think you might be interested in.
We may also use information you have provided to selected third-parties and consented to be shared, like your age, gender, life stage, lifestyle and wider interests to identify people who we think will have similar interests to you and who we believe will be interested in similar advertising.

Automated decision-making

In some instances, Unilever processes your personal data using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data. For example:

Unilever uses game simulations of science-based behavioural assessments and data science techniques to assess prospective employees. Candidates are required to play a set of games and the behavioural patterns exhibited during gameplay are assessed by a Unilever customised algorithm to predict the candidate’s potential for a specific role. This algorithm is regularly tested to ensure it remains fair, effective and unbiased.

We will not make decisions based solely on automated decision making that have significant impact on you. If we do so we notify you and provide you with clear information about our decision to rely on automated processing to make our decision and our lawful basis for doing so. For example, Unilever processes your personal data using automated means only if it is necessary for the entering into or the performance of a contract with you, or when you have given your explicit consent.

You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:

to obtain human intervention;
to express your point of view;
to obtain an explanation of the decision reached after an assessment; and
to challenge such a decision.

As part of the Unilever Group, a global business, Hindustan Unilever Limited shares your personal data within the Unilever Group and with selected third-parties in the following circumstances:

Third-party service providers. In order to carry out your requests, respond to your inquiries, fulfil your orders, honour coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites we share your personal data with third-party service providers that perform functions on our behalf, such as companies that: host or operate Unilever’s websites, process payments, analyse data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or administer our promotions. They have access to personal data needed to perform their functions but may not use it for other purposes. Further, they must process this personal data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.
Other third-parties. Your personal data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, and analytics companies or other third-parties in connection with marketing, promotional, data enrichment (to find out more about our privacy key terms follow the link) and other offers, as well as product information.
Business transfers. Your personal data will be used by us or shared with the Unilever Group, primarily for business and operational purposes. As Unilever Group continues to develop the business, it may sell or purchase assets, subsidiaries or business units. In such transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If another entity acquires us, our businesses or substantially all or part of our assets, or assets related to Unilever’s websites, your personal data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such personal data will be considered an asset of ours and as such it is possible they will be sold or transferred to third-parties.
Legal disclosure. We may transfer and disclose your personal data to third-parties:
- To comply with a legal obligation;
- When we believe in good faith that an applicable law requires it;
- At the request of governmental authorities conducting an investigation;
- To verify or enforce our “Terms of Use” or other applicable policies;
- To detect and protect against fraud, or any technical or security vulnerabilities;
- To respond to an emergency; or otherwise
- To protect the rights, property, safety, or security of third-parties, visitors to Unilever’s websites, Unilever or the public.

International data transfers

Unilever shares personal data within the Unilever Group or with third-parties for purposes described in this Privacy Notice.

Unilever will only send personal data collected within a restricted legal framework, such as e.g. the European Economic Area (EEA) or Asian Pacific Economic Cooperation (APEC), to countries which do not have data protection laws that are considered to provide appropriate levels of protection in the restricted legal framework in circumstances such as:

· To follow your instructions;

· To comply with a legal duty; or

· To work with our agents and advisers who we use to help run our business and services.

If we do transfer personal data to outside of the restricted legal framework, Unilever will make sure that it is protected in the same way as if it was being used in that restricted legal framework. We’ll use one of the following safeguards:

· Transfer to another Country whose privacy legislation ensures an adequate level of protection of personal data similar or equivalent to the country it was collected in;

Put in place a contract with the third-party that means they must protect personal data to the same standards as in the country the data was collected in.

Unilever takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise and anonymise personal data wherever possible.

Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.

We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, where you make a purchase online with us we will keep the data related to your purchase, so we can perform the specific contract you have entered and after that, we will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.

Your data may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards which are due to you.

We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.

We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.

Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. Therefore, we’re providing you with the information in this Notice.
The right to access and rectification. You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us.
The right to data portability. The personal data you have provided us with may be portable. This means it can be moved, copied or transmitted electronically under certain circumstances.
The right to be forgotten. Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.

The right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data.
The right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).
The right to lodge a complaint with a Supervisory Authority. You have the right to lodge a complaint directly with any local Supervisory Authority about how we process your personal data.
The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided below.
Rights related to automated decision-making. You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:
- to obtain human intervention;

- to express your point of view;
- to obtain an explanation of the decision reached after an assessment; and

- to challenge such a decision.

Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. If you have any query, grievance with respect to the processing of information by us, you can reach out to us by calling our Toll Free No. 1800-10-22-221 or by email to lever.care@unilever.com or submitting a request through the “Contact Us (Privacy Request/Concern)” form available on the HUL website.

You can also reach out to our Privacy Office in the event of any escalation or absence of resolution of grievance, requests, rights pertaining to personal data processed by us. You may contact our DPO/Privacy Grievance Officer at (1) The Data Protection Officer/Privacy Grievance Officer, Hindustan Unilever Limited, Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099 or at: Grievance.Officer-Privacy@unilever.com. You can also call on the aforementioned contact number and request it to be referred to the DPO/Data Protection Office.

When a privacy question or access request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.

We will not reduce your rights under this Privacy Notice without your consent.

Additional Privacy Terms or Notices

In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.

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TERMS & CONDITIONS

Privacy Notice

#yourdataisyours

Who is collecting it?

What personal data is being collected?

What purpose do we use your data for?

Who will it be shared with?

How do we protect your personal data?

How long do we keep your personal data for?

What are your rights?

How do you contact Unilever?

How do we keep this notice up to date?